Privacy Policy
Effective Date: January 1, 2025
Introduction
This Privacy Policy explains how eSIMDiscount (“we,” “our,” or “us”) collects, uses, and protects your information when you use our website and purchase eSIM services.
We are an independent authorized reseller of Airalo eSIM products. When you buy or activate a plan through eSIMDiscount, certain information is securely shared with Airalo and its network partners to complete the activation process.
Information We Collect
We collect two types of information on our website:
1. Personal Information
Information that identifies you as an individual, such as your name, email address, phone number, and billing details. This is collected when you voluntarily provide it — for example, when you create an account, contact us, or make a purchase.
2. Non-Personal Information
Information that cannot identify you directly, such as browser type, device type, operating system, IP address, and website usage data. We collect this automatically through cookies and analytics tools to improve functionality and performance.
How We Use Your Information
We use the information we collect to:
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Process and fulfill your eSIM orders and activations
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Communicate with you regarding support, orders, or updates
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Improve and personalize your browsing experience
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Send marketing or promotional materials (only with your consent)
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Monitor and analyze site usage to enhance functionality
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Comply with legal, regulatory, or fraud-prevention requirements
Sharing of Information
We only share information with trusted partners as needed to provide and support our services, including:
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Airalo and its connectivity partners (for eSIM activation and plan delivery)
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Payment processors for secure transactions
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Hosting and analytics providers for site performance and security
These third parties are bound by confidentiality agreements and cannot use your data for any other purpose.
We do not sell or rent your personal information to any third party.
Data Retention
We keep your personal information only as long as necessary to complete your transactions and comply with legal or accounting requirements. Non-personal data may be retained for analytics purposes.
Cookies and Tracking
We use cookies and similar technologies to enhance site performance and user experience. You can disable cookies in your browser settings, but some features may not function properly.
Security
We implement reasonable technical and organizational safeguards to protect your information against unauthorized access, disclosure, or misuse. However, no method of online transmission is 100% secure, and you use the site at your own risk.
Your Rights
Depending on your region, you may have rights to access, correct, or delete your personal data. To exercise these rights, contact us at privacy@esim.discount.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the new effective date. We encourage you to review this page occasionally to stay informed about how we protect your data.
Contact Us
For privacy concerns or questions about this policy, you can reach us at:
eSIMDiscount Support
📧 privacy@esim.discount
🌐 https://esimdiscount.store